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At Toys4me, customer satisfaction is our first priority. We will gladly accept the returns of your unused or defective purchase within 14 days of delivery. We are proud to offer a stress-free return and exchange policy. All returns will be refunded and issued through the original form of payment. To begin the return, follow the guidelines below. In order to receive a full refund, all returns must be received within 14 days of delivery. Please contact us at Info@toys4me.com
For defective products or if the customer has received the wrong item, please call or email Toys4me at the number/email below within 24 hours of delivery. Please have your order number included in the email or ready for the call.
All returned items must include a copy of the invoice/receipt and be in the same condition upon delivery. Leather tags, dust bags, any accessories and authenticity cards accompanying the delivered purchase must be included. Merchandise that has been used or worn is not eligible for return. If an item has become damaged, soiled or altered after delivery, you will be charged a 50% restocking fee from the original purchase price. Monogrammed or personalized items are non-returnable.
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